Return Policy

What is your return policy?

We offer a 30-day return policy for all unopened and unused products. If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange.

How do I initiate a return?

To start a return, please contact our customer support team with your order number and reason for return. We will provide you with a return authorization and instructions on where to send your item.

Do I have to pay for return shipping?

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service to ensure safe delivery.

When will I receive my refund?

Once we receive your return, please allow up to 5-7 business days for processing. Refunds will be issued to your original payment method. Please note that processing times may vary depending on your bank.

What if my item is damaged or defective?

If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We will replace the item or issue a full refund as needed.

Are there any items that cannot be returned?

Opened or used products, as well as final sale or clearance items, are not eligible for return. For health and safety reasons, we cannot accept returns on items that have been opened.