Returns & Refunds

We stand behind the quality and integrity of our products and are committed to making things right when something goes wrong.

Because our products are consumable supplements, we’ve outlined our policy below to ensure fairness for both our customers and our business.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, incorrect, or has a verified manufacturing defect, we will gladly provide a replacement at no cost.

Please contact us within 7 days of delivery and include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

Once verified, a replacement will be shipped promptly.

Refunds are only issued if a replacement is not possible.

Consumable Products & Personal Preference

Taste, texture, effectiveness, and personal suitability vary from person to person.

Due to the nature of consumable supplements, we are unable to offer refunds or replacements for products that have been opened or consumed, including for reasons related to:

  • Taste or texture preference
  • Perceived effectiveness
  • Personal health conditions or suitability

We strongly recommend reviewing ingredient information and consulting a healthcare professional before ordering.

Unopened Products

Unopened, unused products may be returned within 14 days of delivery.

  • Customer is responsible for return shipping
  • Products must be in original, unopened condition
  • Refunds are issued to the original payment method after inspection

Shipping costs are non-refundable.

Unauthorized Charges

If you believe an order was placed without your authorization, please contact us immediately.

Orders that have not yet shipped may be canceled and refunded.

Orders that have already shipped cannot be canceled and will be treated as completed deliveries.

If you believe the charge was fraudulent, please contact your card issuer so they can initiate an investigation. We will fully cooperate with their review.

Questions or Concerns?

If you have any questions or concerns regarding your order, please fill out the contact form below with your order number and details. Our support team will review your request and get back to you as soon as possible.