Refund policy
30-Day Satisfaction Guarantee
We stand behind Griz Fit. If you are not satisfied with your purchase, contact us at info@grizfit.com within 30 days of delivery.
Include your order number and a brief explanation of the issue. We may request a photo of the product or packaging. If approved, we will refund the product purchase price to your original payment method.
Our satisfaction guarantee is limited to one refund per customer or household. Opened food products do not need to be returned. Expedited and international shipping charges are non-refundable.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives. If your order is damaged, defective, or incorrect, contact info@grizfit.com within seven days of delivery with your order number and photos of the product and packaging. We will evaluate the issue and make it right.
Returns
For health and food-safety reasons, we cannot accept physical returns of opened food, supplements, or other ingestible products.
Unopened and unused eligible merchandise may be returned within 30 days of delivery. Contact us before sending anything back. If your return is approved, we will provide instructions and the correct return address. Items returned without authorization will not be accepted.
Sale items are normally final sale unless they qualify under our 30-Day Satisfaction Guarantee or arrive damaged, defective, or incorrect. Gift cards are non-refundable.
Refund Processing
Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or credit-card provider.
For assistance, contact info@grizfit.com.