Shipping policy

Order Processing

Orders are normally processed within 1–2 business days, excluding weekends and holidays. Processing may take slightly longer during periods of high demand.

Once your order ships, you will receive a confirmation email containing tracking information.

United States Shipping

Standard shipping is free on U.S. orders of $30 or more after discounts and before taxes.

Shipping charges for orders under $30 and any available expedited services are calculated at checkout.

Estimated standard delivery time is 3–7 business days after the order ships. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

International Shipping

When international shipping is available, estimated delivery is 7–21 business days after shipment. International customers are responsible for any customs duties, taxes, import charges, or carrier fees assessed by their country.

Tracking

Tracking information may take up to 24 hours to update after you receive your shipping confirmation.

If your package appears lost or significantly delayed, contact info@grizfit.com with your order number and we will help investigate.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us immediately if you notice an error.

If an order has already shipped, we cannot guarantee that the address can be changed. Additional shipping charges may apply when an order is returned because of an incorrect or incomplete address.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, contact info@grizfit.com within seven days of delivery. Include your order number and photos of the product and packaging so we can resolve the issue.